Terms & Conditions

Ajnaia | Ambila Nath
Last updated: 14 October 2026

Welcome to Ajnaia.

These Terms & Conditions explain the arrangements for purchasing and using the services, products and digital resources offered by Ambila Nath through Ajnaia.

Please read them carefully before making a purchase or booking a service.

By placing an order or confirming a booking, you agree to the applicable terms made available to you, subject to your statutory consumer rights.

1. About Ajnaia

Ajnaia is operated by Ambila Nath, providing coaching, energy healing, intuitive tarot readings, educational resources and personal development services.

Website: https://www.ambilanath.com

Email: ambila@ambilanath.com

These Terms & Conditions apply to purchases made directly through Ajnaia, including:

Personal and group coaching.
Live and recorded tarot readings.
Live and recorded energy healing.
Online courses, webinars, workshops and seminars.
Digital downloads, recordings, workbooks and other educational products.
Tarot & Healing eGift Cards.

Products or services purchased from independent third-party providers may be subject to their own terms.

2. Bookings and Orders

Services and products are subject to availability.

The relevant product or booking page will describe the service, format, duration, price and any specific requirements.

Please ensure that the information supplied when booking or ordering is accurate.

A booking or purchase is confirmed when accepted by Ajnaia and confirmed through the relevant booking or order process.

Where a service requires an appointment, the confirmation will specify the scheduled date and time.

Ajnaia reserves the right to decline a booking where there is a legitimate operational, safety or professional reason to do so, subject to applicable consumer law.

3. Prices and Payment

Prices are displayed in pounds sterling (GBP), unless otherwise stated.

The total payable amount will be shown before purchase, including any applicable taxes or compulsory charges.

Payment is normally required in advance unless another arrangement has been agreed in writing.

Payments may be processed through Wix Payments or another payment provider identified at checkout.

For coaching packages, group programmes or other services with instalment arrangements, the agreed payment schedule will be confirmed before purchase.

Any overdue payments will be handled reasonably and in accordance with the agreed contract and applicable law.

No additional charges will be imposed without an appropriate contractual basis and any consent required by law.

4. Coaching and Mentoring Services

Coaching and mentoring services are intended to support personal development, professional growth, clarity, decision-making and the achievement of individual goals.

Coaching is a collaborative process. Clients are encouraged to participate actively, reflect on discussions and take responsibility for decisions and actions taken outside their sessions.

Individual outcomes depend on personal circumstances, participation and other factors beyond Ajnaia's control.

No specific financial, career, relationship or personal outcome is guaranteed.

Coaching and mentoring do not replace regulated financial, legal, medical or psychological advice.

Where a programme includes several sessions, its duration, delivery method and any completion period will be specified in the relevant booking or programme agreement.

5. Intuitive Tarot Readings

Tarot readings are offered for personal insight, reflection, spiritual exploration and guidance.

Readings may be provided live or as personalised recordings, according to the selected service.

Tarot readings are interpretive and subjective. They do not guarantee particular events, future outcomes or decisions by other people.

Clients remain responsible for their choices and actions.

Tarot readings are not a substitute for professional medical, psychological, legal or financial advice.

Ajnaia may decline to answer questions where doing so would be inappropriate, unsafe or outside the intended scope of the service.

6. Energy Healing Services

Energy healing is offered as a complementary wellbeing and spiritual practice.

Sessions may be provided live or remotely, including recorded formats where advertised.

Energy healing is not a medical treatment and is not intended to diagnose, treat or cure any illness or medical condition.

Clients should continue following advice from appropriately qualified healthcare professionals and should not stop or change prescribed treatments because of an energy healing session.

Individual experiences vary, and no particular health, emotional or spiritual outcome is guaranteed.

If a client has concerns about their physical or mental health, they should seek appropriate professional advice.

7. Online Courses, Workshops and Digital Products

Ajnaia may offer educational courses, webinars, workshops, recordings, downloadable resources and other digital products.

Product descriptions will specify what is included, how the material is delivered and any applicable access period.

Customers are responsible for having suitable devices, internet access and compatible software where reasonably specified before purchase.

Reasonable assistance will be provided where customers experience access or delivery difficulties attributable to Ajnaia.

Digital products are supplied for personal use unless a separate licence expressly permits commercial use.

Access periods for individual courses or digital resources will be stated at purchase where restrictions apply.

Where immediate digital delivery is requested, applicable consumer cancellation rules and required consent procedures will apply.

8. Intellectual Property

Unless otherwise stated, original content created by Ajnaia or Ambila Nath remains the intellectual property of its respective rights holder.

This includes:

Course materials and workbooks.
Video and audio recordings.
Written guides and digital products.
Original website content and teaching resources.
Branding, graphics and other original creative materials.

Customers receive permission to access and use purchased materials for their intended personal purposes.

Unless expressly authorised in writing, customers must not reproduce, redistribute, resell, publicly publish, commercially exploit or claim ownership of Ajnaia materials.

Nothing in these terms removes rights available under applicable copyright law.

9. Tarot & Healing eGift Cards

Ajnaia eGift Cards are available for gifting or personal use.

The following conditions apply:

Gift cards are valid for six months from their original date of purchase.
The expiration date is stated in the gift card confirmation.
Scheduled delivery at a later date does not extend the validity period.
Gift cards may be used towards eligible spiritual services provided by Ajnaia.
Any unused balance remains available until the expiration date.
Where the chosen service costs more than the gift card balance, the recipient may pay the difference.
Gift cards cannot be exchanged or redeemed for cash.
Gift card codes should be kept secure.
Lost or misdirected gift cards will be reviewed individually, taking account of the circumstances and applicable legal obligations.

Purchases, cancellations and refunds are governed by the Cancellation, Rescheduling & Refund Policy and applicable statutory consumer rights.

Ajnaia will not retrospectively shorten the validity period of a purchased gift card.

10. Appointment Attendance and Rescheduling

Clients are responsible for attending booked appointments on time.

Please ensure that your internet connection, telephone and any necessary equipment are available and working.

A minimum of 48 hours' notice is required for standard rescheduling requests.

One complimentary reschedule is permitted per booking, subject to availability.

Requests made with less than 48 hours' notice will be considered at Ajnaia's discretion.

Late arrivals, missed appointments, cancellations and any associated charges are addressed in the Cancellation, Rescheduling & Refund Policy.

Nothing in these terms overrides applicable statutory cancellation or refund rights.

11. Cancellation, Refunds and Consumer Rights

All cancellations, rescheduling requests and refunds are governed by Ajnaia's Cancellation, Rescheduling & Refund Policy.

Customers purchasing online may have statutory cancellation rights, including a 14-day cooling-off period for many service and digital-content contracts.

These rights are subject to applicable exceptions and requirements concerning early performance and digital delivery.

Nothing in these Terms & Conditions excludes or restricts statutory rights under the Consumer Rights Act 2015, Consumer Contracts Regulations 2013 or other applicable legislation.

Full details are available at:

https://www.ambilanath.com/cancellation-refund-policy

12. Confidentiality and Privacy

Ajnaia respects the personal information clients share during coaching, tarot readings and energy healing sessions.

Personal information will be handled in accordance with the Privacy Policy and applicable data protection law.

Information shared privately during sessions will be treated confidentially, except where disclosure is permitted or required by law,

necessary to protect against serious harm, or otherwise authorised by the client.

For group coaching, workshops and events, participants are expected to respect the privacy of others. However, Ajnaia cannot guarantee the conduct or confidentiality of independent participants.

Sessions will not be publicly shared or used in promotional materials without appropriate permission.

For details about personal data handling, please see:

https://www.ambilanath.com/privacy-policy

13. Client Conduct

Ajnaia aims to provide a welcoming, respectful and professional environment.

Clients and participants are expected to communicate respectfully with Ambila Nath and other participants.

Abusive, threatening, discriminatory, harassing or otherwise seriously inappropriate behaviour will not be tolerated.

Where necessary, Ajnaia may pause or discontinue a service for legitimate safety or conduct reasons.

Any resulting cancellation charges or refunds will be assessed fairly, taking account of the circumstances and applicable consumer law.

14. Service Availability and Technical Difficulties

Occasionally, appointments, online events or digital services may be affected by technical difficulties or circumstances outside reasonable control.

Ajnaia will take reasonable steps to resolve such issues and provide the purchased service.

Where a service cannot be provided as agreed, suitable alternative arrangements or any refund legally due will be offered.

Customers experiencing difficulty accessing a purchased digital product should contact Ajnaia for assistance.

Nothing in this section removes a customer's legal rights where services or digital products are not supplied as required.

15. Responsibility and Liability

Ajnaia will provide services with reasonable care and skill, consistent with applicable consumer protection legislation.

Customers remain responsible for their personal choices and decisions following coaching, tarot readings or energy healing sessions.

Ajnaia does not guarantee particular personal, financial, professional, emotional or spiritual results.

Nothing in these Terms & Conditions excludes or limits liability that cannot lawfully be excluded, including liability for death or personal injury caused by negligence, fraud or breach of statutory consumer rights.

Any other limitation of liability will apply only to the extent permitted by law and where fair and reasonable.

16. Changes to Services and Terms

Ajnaia may update its services, products and policies from time to time.

Changes will be communicated where appropriate.

Material changes affecting an existing purchase or confirmed booking will not be imposed without an appropriate legal or contractual basis.

The terms applicable when a customer makes a purchase will generally continue to govern that purchase, subject to applicable law and any subsequent agreement.

17. Complaints and Dispute Resolution

We aim to resolve concerns fairly, promptly and professionally.

If you have a complaint about a service, product or purchase, please contact me with the relevant details.

Email: ambila@ambilanath.com

Please provide your name, booking or order reference, and an explanation of your concern.

We will review your complaint and work towards a reasonable resolution in accordance with applicable law.

Nothing in these terms prevents customers from exercising their statutory rights or pursuing an appropriate legal remedy.

18. Governing Law

These Terms & Conditions are governed by the laws of England and Wales, subject to any mandatory consumer protections applicable in the customer's country of residence.

Nothing in this section removes a consumer's right to bring proceedings in a court where applicable law permits them to do so.

19. Contact Information

For general enquiries, booking questions, product support or concerns about these Terms & Conditions, please contact:

Ambila Nath — Ajnaia

Website: https://www.ambilanath.com

Email: ambila@ambilanath.com